Customer Service Representative - Remote
Company: Baca Consulting Group
Location: Las Vegas
Posted on: September 21, 2024
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Job Description:
About Baca Consulting Group
Baca Consulting is a Strategy & Operations consulting firm with
offices in Las Vegas, NV and Corona,CA. We help executives of
construction companies with 100-500 employees in the western and
southwestern U.S. increase revenues, reduce costs and improve
profit margins. We believe in order to be successful in consulting,
you need to have the ability to hear and genuinely understand the
people you're talking with. We also recognize that listening is the
key to connecting with people on a personal level, which is
critical for successful project implementations. We are great
listeners! I have been able through strategic planning, establish
business plans, and execute goals and objectives through a
collaborative team effort. Those projects include several M & A's
and divestitures, increase revenues by going into new markets with
new products and services. I reduced costs through effective supply
chain management, -
Company Overview:Baca Consulting is a leading consulting firm that
specializes in providing top-notch solutions to businesses across
various industries. We are committed to delivering exceptional
service and value to our clients through our dedicated team of
professionals.
Key Responsibilities:- Respond to customer inquiries and provide
appropriate solutions in a timely manner- Handle customer
complaints, provide appropriate solutions, and follow up to ensure
resolution- Maintain a high level of professionalism and empathy
when interacting with customers- Process orders, forms,
applications, and requests in an accurate and timely manner-
Identify and assess customers' needs to achieve satisfaction
Required Skills and Qualifications:- Proven customer support
experience or experience as a client service representative- Strong
phone contact handling skills and active listening- Excellent
communication and presentation skills- Ability to multi-task,
prioritize, and manage time effectively- High school diploma or
equivalent; college degree preferred
The pay range for this role is:
26 - 30 USD per hour(Las Vegas)
PIe2a15137ea4e-37248-35616571
Keywords: Baca Consulting Group, Sunrise Manor , Customer Service Representative - Remote, Sales , Las Vegas, Nevada
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