General Manager - Las Vegas, NV
Company: Fountain
Location: Las Vegas
Posted on: November 6, 2024
Job Description:
WeDriveU is the leader in shared mobility solutions that connect
communities, campuses, and workplaces. WeDriveU operates private
shuttle and public transit systems across the U.S serving millions
of passenger journeys a year. The company's 4,000+ team members
operate 2,300 vehicles across 44 U.S. locations, providing safe,
reliable and sustainable options as part of a global family of
brands serving more than 1B bus and rail passengers on four
continents. Visit www.wedriveu.com.Job Description:The General
Manager will report to the Regional VP of Operations and is
responsible for managing and developing team members and
formulating and executing account strategy. Additionally, this role
will require a thoughtful leader and confident decision maker with
the ability to measure and monitor performance.Duties and
Responsibilities:
- Supervise the daily activities of all drivers and oversee the
development and implementation of standard operating procedures as
directed by the Client and WeDriveU company policies.
- Be the main point of contact for our client and attend meetings
and conference calls as needed.
- Ensure the local team is focused on building strong and
effective partnerships.
- Make logistical coverage/staffing decisions and communicate
them effectively to the rest of the team (drivers and client
management).
- Hire (interviews, road tests, etc.), train and develop CSC
staff including Drivers, Operations Manager, Dispatchers,
Maintenance, and Safety Manager, etc.
- Collaborate with company leaders to understand overall business
strategies and create a CSC operating plan to support these
objectives.
- Maintain positive relationships with the local team to ensure
employee retention.
- Implement company values and goals while ensuring compliance
with all company policies.
- Review budgets and develop short- and long-term business
operating plans to increase revenues and margins.
- Report and follow up on any maintenance issues with the
vendor.
- Review documentation to ensure all required onsite records,
reports, and inspections (pre/post-trip) are complete, accurate and
submitted per established procedures.
- Identify safety issues; correct and reinforce safety awareness
in a manner that promotes cooperation and improved morale.
- Conduct work area inspections and assist in all
accident/injury/vehicle damage investigations.
- Analyze and interpret ridership numbers and suggest route
changes accordingly.
- Regularly attend client meetings; listen to feedback from
client and their employees and react accordingly to review.
- Deliver overall performance and results for the CSC.
- Additional duties and responsibilities may apply.Skills
Required and Physical Demands:
- Excellent organization and time management/multi-tasking skills
(comfortable in an ambiguous and fast-paced environment, operating
at both strategic and tactical levels).
- Excellent written and oral communication and interpersonal
skills.
- Working knowledge of Microsoft Office and Google
Workspace.
- Ability to work independently and as part of a team.
- Ability to assess risk and to resolve customer issues that do
not pose unnecessary risk.
- Knowledge of the companies, service promise, services,
capabilities, policies, procedures and practices.
- Ability to develop contractual agreements and Requests for
Proposal documents.
- Ability to submit termination or leave documents timely.
- Additional skills and demands may apply.Education and
Qualifications:Hard Requirements:
- 5+ years minimum operational management experience in
Paratransit or Fixed Route transportation.
- Work experience in public or private alternative transportation
demand management (TDM).
- Ability to travel. Up to 10%.Preferred Requirements:
- Work experience in public or private alternative transportation
demand management (TDM).
- Bachelor's degree in business management or equivalent. MBA
preferred.
- Licensed Class B driver (with Passenger and Air brakes
endorsements).
- Bilingual abilities a plus.EEOC:WeDriveU is an equal
opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees.
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Keywords: Fountain, Sunrise Manor , General Manager - Las Vegas, NV, Executive , Las Vegas, Nevada
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